AccelOps

 

About Us

AccelOps, a privately held corporation founded in 2007 and headquartered in Silicon Valley, is a leading provider of integrated datacenter monitoring and IT service management software.

Our solution accelerates IT operational efficiency, cost savings and service reliability. Unlike conventional IT tools, our all-in-one approach correlates, manages and analyzes diverse operational data from a service perspective with out-of-the-box results that yield unprecedented visibility, control, savings and collaboration.

Delivered as a virtual appliance software or Software-as-a-Service (SaaS), AccelOps accelerates IT service reliability by integrating datacenter monitoring, alerting and reporting across service, performance, availability, security and change management domains.

IT Service Management / Business Service Management

IT business service management (BSM) aligns information technology processes, controls, and priorities to address business demands, lower costs and reduce risks. The concept of IT being run as a service, which is backed by standards, such as ITIL, ISO and COBIT, has gained significant adoption in many large organizations. Now CIOs, IT executives and datacenter managers within mid-tier organizations are seeking to take advantage of IT service management responsiveness and savings.

IT Service Management Reality Gap

Companies have invested in numerous IT management tools and resources, yet organizations are still experiencing:

• outages and service degradation
• incident response and resumption delays
• data, license and resource sprawl
• security breaches and audit failures,
• CMDB and service monitoring project creep, and
• increased operational expenditure

According to a recent Ogren Group survey, over 80% of datacenter and IT directors believe they lack the means to effectively monitor, control and improve IT service delivery.

While providing provisioning and management tools add value, the sole use of these functional tools across IT departments presents situations where operational blindspots and waste permeate, IT services cannot be adequately sustained, and hidden costs and liability can grow. The oversight problem is often exacerbated as IT staff incorporates more datacenter virtualization, distributed and mobile access, cloud-based application, and outsourced service technologies.

Current IT management suites and BSM products are cost-prohibitive, complex, capital and resource intensive, loosely integrated and have limited service management automation. The AccelOps solution was designed to remedy this IT service management gap and business risk.

Our Solution

AccelOps automates the management of datacenter / information technology (IT) as services instead of the traditional way as technologies and systems. Our service-oriented approach links the infrastructure directly to business and business services.

The AccelOps integrated datacenter monitoring and IT service management solution combines state-of-the-art discovery, cross-correlation, analytics and data management to allow for greater:

• situational awareness
• intelligent root-cause analysis
• resource optimization and assured consolidation
• service understanding and business impact assessment
• report and compliance automation, and
• service quality

By breaking down management silos (networks, systems, applications, security, changes, identity, access and inventory management), AccelOps' holistic and integrated offering provides a single pane of glass into datacenter and IT operations for broader oversight, proactive monitoring, expedited problem resolution, and continuous IT process and practice improvement.

Mission

Our mission is to help organizations realize and improve IT operational efficiency, service quality and resource optimization by offering products that deliver immediate results in the most intuitive, pragmatic, automated, scalable and cost-effective manner. We make business and operational intelligence possible and useful for any IT organization.

Our Team

AccelOps' engineering, marketing and sales professionals bring together a wealth experience in building and bringing to market innovative solutions across high performance computing, networking, systems, data management and security domains.

Many of our team members came from Protego Networks, who had previously created Cisco's popular MARS security appliance.

We are jumpstarting IT service management for the broader mid-tier market. We welcome qualified partner and job candidate inquiries.