AccelOps

AccelOps Provides Winning Diagnostics for Healthcare

Network World: Beth Schultz, August 17, 2010

"With the license on his CA Spectrum eHealth performance management software reaching end of life at year-end 2010, Austin Radiological Association CIO Todd Thomas saw the perfect opportunity to shake things up a bit... he was ready to embrace a more holistic, business services management (BSM) orientation. For a period of about six months, Thomas says, ARA ‘tried every product it could get its hands on,’ from companies like AccelOps, ManageEngine, SolarWinds and Zyrion. ARA did select the product for its integrated IT management platform, Thomas says. In particular, ARA liked the AccelOps' configuration management database, the product's ability to handle not only operational and business data but security events, too, and its dashboard."

Dionex Picks AccelOps for Automating Security and Compliance Capabilities

TMCnet: Nathesh/Julianna Kenny, August 13, 2010

"Consolidate, monitor, analyze, report and retain volumes of log and event data across (Dionex's) 2 data centers and 30 locations throughout the United States... AccelOps provides greater SIEM functionality, versatility and efficiency... migrating from Cisco to AccelOps was easy... eliminates other redundant and limited IT management utilities, such as Solarwinds."

AMERICAN SYSTEMS Uses BSM to Shift Culture and Advance Business Services and Security

Forrester Research Blog: Eveline Hubber,, August 9, 2010

"AMERICAN SYSTEMS takes business alignment a step further by aligning IT elements in a way that truly supports its business goals... by introducing ITIL and COBIT standards and deploying integrated data center management software... they were able to gain situational awareness, preempt and respond to issues more efficiently, and better protect information assets. The team selected AccelOps.. coupled with the implementation of ITIL and an event cross-correlation tool and other supporting best practices, helped AMERICAN SYSTEMS transform their IT department and business."

AccelOps Takes Cloud Monitoring to the Channel

CRN Channel Web: Andrew R. Hickey, July 22, 2010

"A tried and true channel program... more regional VARs and systems integrators want to get into the managed services business. (With AccelOps) they can sell traditional software or get into managed services. It's a differentiation and a door to managed services."

AccelOps Launches Channel Program for Data Center Monitoring

eWeek: Nathan Eddy, July 22, 2010

"AccelOps offers a game changing monitoring technology that can provide bottom-line results in terms of network and security operational efficiency and service-oriented management. With AccelOps' capabilities and value proposition, we (system integrator Force 3) are definitely finding new business opportunities and growing our pipeline."

AccelOps Partner Program Targets Mid-Market Data Centers

TheVarGuy: Matt Weinberger, July 21, 2010

"AccelOps is looking to raise its profile in the IT channel... to position itself as a mid-market alternative to complex Big 4 solutions from BMC, CA, IBM Tivoli and Hewlett-Packard OpenView. The VAR Guy suspects this is the first of multiple partner moves AccelOps is planning."

AccelOps Launches Co-Branded Managed Services for MSPs

MSPmentor: Joe Panettieri, July 21, 2010

"At first glance, AccelOps has launched a channel partner program for traditional VARs. But take a closer look, and you'll discover the AccelOps partner program also targets managed services providers that want to offer remote monitoring, managed security and managed infrastructure services."

Master Monitor

Virtualization Review Magazine: Logan Harbaugh, July 19, 2010

"Management apps such as VMware vCenter and Microsoft System Center Operations Manager... offer a limited ability to monitor anything other than VMware or Microsoft products, respectively, and pricing that can escalate quickly with many servers... (AccelOps) real benefit comes from being able to monitor all the hardware and software involved in delivering a particular business service, not simply monitoring VMs... with its ability to greatly facilitate finding and diagnosing network problems -- along with its abilities to monitor trends over extended periods of time in order to isolate potential problems and generate alarms when any part of an extended infrastructure begins to fail -- the product can save a lot of time and allow fewer people to manage more systems."

Network Management For The Modern Network

Channel Web: Edward Correia, July 12, 2010

"What's really needed is intelligence -- an automated analysis of what's going on inside and among network servers, routers and switches, and across their interfaces and applications... What we also found (in AccelOps) was an extremely powerful, stable and comprehensive monitoring and management tool that would benefit nearly any organization, particularly those with numerous network assets that are varied and widely dispersed. Among AccelOps' most useful capabilities is its ability to present a complete picture of what's happening in any compute scenario across all company boundaries... For network administrators, help desk and customer service staff, and solution providers performing such services on behalf of customers, the CRN Test Center highly recommends AccelOps."

AccelOps (v1.6) SIEM Review

MARS Blog: Chris Durkin, July 9, 2010

"I still see organizations making large investments into SIEM alone, and not having the time, or resources to realize its investment. In my opinion, AccelOps is worth putting on your SIEM/logger shortlist. They have intelligently taken bits out of SIEM, Performance Management, Change Management and Business service management (BSM) and put it all together to create a tool to enable the security and IT teams to work more efficiently."

Beyond the "Single Pane of Glass"

BSM Digest: Bojan Simic, July 1, 2010

"End-user organizations are looking to take more of a service-centric approach when managing IT performance... a "single pane of glass" is the best approach to present network, application, server and database performance data to end-users... However, many BSM products are still lacking major network monitoring capabilities, such as NetFlow capture and analysis, network behavior analysis (NBA), ability to recreate network behavior and others. AccelOps is one of the few BSM vendors that have NBA capabilities..."

Q&A With Imin Lee (AccelOps) and Trente Steele (Deere-Hitachi)

Virtual Strategy Magazine: Carryl Roy, June 21 2010

"We (Deere-Hitachi) really liked AccelOps’ unified console approach with the ability to have custom dashboards and alerts, as well as access to broad operational details. We found the monitoring, alerting and reporting very intuitive.  The system correlates health, configuration and performance events for both our physical and virtualized environments – hardware, VMs, hosts, and applications.  And it was the only tool that also incorporated full Security Information Management with compliance reporting... with AccelOps, we could consolidate IT tools, address security and audit requirements, and materially improve operational efficiency.  If we are more proactive and can improve our response to identify and diagnose issues faster – this has a direct affect on service reliability and operating costs."

Big IT Vendors Turning to Mergers to Help Take On Cloud

Computerworld: Patrick Thibodeau, June 15, 2010

"As companies turn to applications hosted by others, infrastructure is becoming a commodity, and new services are just a click away -- preferable to having to wait through a lengthy software acquisition and deployment period... The market most interested in cloud and SaaS products, for now, are small to midsize firms, such as The Jewish Home of San Francisco, a 900-employee health care provider... Richard Navarro, director of IT at The Jewish Home of San Francisco, said the organization is using a SaaS tool from a start-up AccelOps Inc. for monitoring its IT systems... He said the response by the vendor to his support issues and product design needs is likely far better than he would get from a large vendor."

Chicago State Overhauls Management of IT Systems

Campus Technology: Dian Schaffhauser, June 10, 2010

"Staff found it had outgrown a variety of IT management applications and open source utilities and sought a tool that could advance its infrastructure monitoring capabilities. CSU will be running AccelOps for network analysis and management of systems, virtualization resources, and application performance. Particular features that attracted Chicago State during its evaluation included integration, visibility and out-of-the-box use."

California Casualty Ditches Cisco Security Box

Network World: Ellen Messmer, June 4, 2010

"When California Casualty recently replaced its Cisco MARS security box, the property and casualty insurance company not only swapped out the hardware appliance for a software-based virtual one, but also ended up phasing out other tools it found to be no longer necessary... AccelOps, it turned out, could fill the security-event and monitoring role, even as it can collect details about infrastructure... In fact, AccelOps has wide enough functionality that California Casualty decided to stop using a few monitoring tools, including CA Spectrum for availability and performance monitoring, because it seemed redundant."

Learn more details on why companies like California Casualty choose to upgrade from MARS to AccelOps - A Better SIEM. Beyond SIEM.

Moving SOC into the NOC

Secure Computing Magazine: Peter Stephenson, June 1, 2010

"Because of developments in both network architectures and attack technologies, much of the information that is needed by information security analysts is developed by the network engineers and, conversely, the NOC engineers need to know when a security incident may be causing network anomalies... There is quite a bit to be said for combining some NOC and SOC resources, and that is where AccelOps enters the picture. The AccelOps product is not just a monitor of monitors, though. It is, in its own right, a legitimate analysis tool that covers a very broad range of protocols and devices. The result is that the audience for this tool is as broad as its abilities. If you have a medium-to-large network to manage, this one is worth looking at."

New Love for Systems Management Tools After Virtualization

SearchServerVirtualization: Alex Barrett, May 19, 2010

"Server consolidation via virtualization also drives the desire to consolidate systems management tools... we had a bunch of different tools for different things, and it was becoming nightmarish... Deere-Hitachi reduced its reliance on its old systems management tools and settled on AccelOps Inc... it doesn't replace vCenter, but it's a cure-all for knowing what's going on inside."

AccelOps Rolls Out VM Intelligence

Dark Reading: Kelly Jackson Higgins, March 24, 2010

"AccelOps allows organizations to better leverage virtualization technologies and cloud computing by providing end-to-end visibility across performance, availability, security and change management while linking the physical and virtual infrastructure to business and business service."

AccelOps Sees into Virtual Machines

CTO Edge: Mike Vizard, March 23, 2010

"There are very few tools that allow IT organizations to actually correlate what is happening across the entire ecosystem... AccelOps extended its namesake monitoring software today to add support for not only virtual machines but also the guest operating systems running on top of them. That capability, in addition to being able to simultaneously monitor physical servers, networks and applications gives IT organizations access to one of the few tools that can reduce the amount of time to discover where problems actually lie in any given IT ecosystem."

Port Utilizes SaaS Model, Improves Management

Security Director News: Leischen Stelter, March 16, 2010

"Being able to monitor all these different entities and the slew of devices associated with each proved to be challenging... The port had installed management tools on its network, but had had a lot of issues with it. Instead, the port switched providers and installed management software from AccelOps, which gave the port better control over its technology... the port can continue to improve its management and situational awareness."

Making IT Management SaaSy

Think Strategies: Jeff Kaplan, March 13, 2010

"The IT system management (ITSM) market is ripe for a new generation of Software-as-a-Service (SaaS) solutions, and a widening array of emerging players are finally fulfilling my vision... In today's tough economic environment, IT departments have to do more with less and can't afford the inefficiencies associated with legacy ITSM... Traditional ITSM wasn't designed with today's highly dispersed workplaces, mobility and cloud computing resources in mind."

AccelOps Names Industry Veteran to Advisory Board

Web Host Industry Review: Justin Lee, January 20, 2010

"Virginia Gambale, the founder and managing partner of Azimuth Partners LLC, joins AccelOps' Advisory Board. Ms. Gambale has served on over 20 public and private boards including: JetBlue (NASDAQ-JBLU), Piper Jaffray (NYSE-PJC), Motive (NASDAQ-MOTV) and Synchronoss Technologies (NASDAQ-SNCR). The appointment reflects AccelOps' growth and sizeable market opportunity for datacenter and cloud service management."

If the Cloud and Virtualization are So Good for Me, Why Don't You Use Them?

Trac-Research: Bojan Simic, January 18, 2010

"However, only a few vendors are actually offering management products that are based on virtualization technology or using SaaS as a delivery method. AccelOps offers a highly customizable solution for monitoring network, application and server performance, availability, security and change management (CMDB), while providing an integrated view into the health of IT business services... also provides robust capabilities for security log management."

AccelOps v1.5 - Integrated Monitoring That Cuts through Datacenter Complexity

Computer Technology Review: Mark Brownstein, January 6, 2010

"AccelOps provides a level of integration and resulting correlated data that would be difficult to obtain using other management tools," said Mark Brownstein of Computer Technology Review. "It's a whole lot more efficient to identify, collaborate on and investigate a problem in AccelOps than it is to pore over long lists of events or other types of reports that may be provided by other products."

Nursing Facility Turns To SaaS For Network Management

Network Computing: Curtis Franklin, December 21, 2009

"AccelOps can map IT services down to the network level and allow IT staff to perform root cause analysis without recreating incidents or manually pulling data from a variety of different network appliance and component sources. Instead of having it all in house, I was willing to have it hosted by [AccelOps], since the cost is so much better. It was also much easier to set up the dependency mappings than other systems."

Carefully evaluate providers' SaaS security model

Information Security Magazine: Marcia Savage, December 11, 2009

"Who had access to their environment? Where was the environment being stored? What was the change control around it? These were questions that Navarro, of the Jewish Home of San Francisco was asking. His concerns were allayed after conducting an assessment of AccelOps. He found what he was looking for from AccelOps, delivered via an outsourcing model that would give most IT administrators pause: software-as-a-service."

IBM Offers Hosted Tivoli Monitoring for the Midmarket

PC World: Jame Niccolai, December 07, 2009

"The challenge for Tivoli (and IBM in general) is always moving down-market and understanding how to get their fingers deep enough in that pie," he wrote... "Several smaller companies already offer hosted monitoring services, such as AccelOps..."

Top 10 IT Management Technology Start-ups To Watch

Network World: Denise Dubie, December 4, 2009

"AccelOps offers data center management capabilities by mapping services and managing multiple IT components as a unified service. With technical leadership coming from Cisco, AccelOps is able to map IT services down to the network level and perform root cause analysis without requiring IT staff to recreate incidents or compile sophisticated data. The product performs IT service management, targeted at mid-tier companies, but also works to guarantee availability and compliance. Offered in two easily digestible formats -- virtual appliance or SaaS – makes industry watchers think the newcomer could land customer accounts."

Start-ups Aim to Tame IT Management Complexity

Network World: Denise Dubie, December 4, 2009

"IT management newcomers tackle problems posed by cloud computing, virtualization and advanced applications in ways industry veterans haven't yet... for instance, companies like AccelOps... offer their management SaaS, which enables IT managers to reap the benefits of sophisticated management software without having to invest the time in installation and maintenance of the applications... IT managers want management software in more easily digestible formats is no surprise to industry watchers... AccelOps plans to cash in on this need for higher IT automation in advanced computing environments..."

AccelOps Names Vice President of Sales

Web Host Industry Review: Justin Lee, November 23, 2009

"AccelOps named Stephen Tsuchiyama to the company's vice president of sales. Tsuchiyama has over 14 years of experience building and leading high performance sales teams. He joins AccelOps from Hewlett-Packard where he served as vice president of the Americas for the software as a service business unit. He joined HP via its acquisition of Opsware."

Network and Security Operations Convergence: A Mini-Case Study

Chief Security Officer Magazine: Joan Goodchild, November 15, 2009

"They offer all the security monitoring, alerting and reporting functionality – but then incorporated performance and configuration metrics... AccelOps gives us (AMERICAN SYSTEMS) a single console where we can get insight into many different aspects of our extended datacenter, the network devices, systems and applications that support it. AccelOps covers security, availability, performance and change management of the infrastructure, thereby giving us our NOC and SOC convergence.... we are seeing advantages of more integrated monitoring."

AccelOps solves problems by looking at whole data center

Silicon Valley / San Jose Business Journal: Lisa Winer, November 13, 2009

"AccelOps software monitors the data center and enables IT staff to be more efficient and service-oriented. Instead of looking at individual problems associated with the network, servers and applications, IT managers can understand holistically using AccelOps' tool how the components relate and take more direct action to maintain data center reliability and resolve issues faster."

When your Data Center can say "Audit Away!"

The Data Center Journal: Rakesh Dogra, November 5, 2009

"In a data center that is not afraid of an audit, IT and business units do not exist in watertight compartments. Instead they come together almost seamlessly to enhance control mechanisms thereby presenting a united and more formidable front to audit requirements, security considerations and other violations."

Accelops Joins VMware Technology Alliance Partner Program

Virtualization.com: Robin Wauters, October 21, 2009

"AccelOps provides transparency and service-relevance to virtual operations. AccelOps' virtual appliance links physical and virtual environments to business services and automatically discovers and monitors relationships, configurations, health, trends and metrics to achieve service-levels, expedite root-cause analysis and reconcile resource usage."

San Francisco nursing home turns to SaaS for network monitoring

FierceHealthIT: Neal Versel, October 19, 2009

"AccelOps software-as-a-service monitoring product with a short deployment time and enough security to meet HIPAA requirements... it came down to resources and cost... we didn't want to spend a lot of time configuring [the monitoring system] and babysitting it... AccelOps' service not only helps the organization keep tabs on network performance, but also allows Navarro and his staff to zero in on problems with each system when they do occur."

Internal clouds are more than just virtualization

Network World: John Brodkin, October 14, 2009

"On the network front, reliability and security become more important than ever in a cloud environment because of the reliance on a consolidated pool of processing and storage... adequate monitoring tools and policies are also needed to guarantee service availability and performance, and meet regulatory demands. Key vendors in this area include IBM, VMware, Neustar and AccelOps."

Risks vs. Rewards For A Midsized Enterprise

SearchCIO-Midmarket.com: Kristen Caretta, October 13, 2009

"Richard Navarro was looking to grow IT service and support on a stunted budget as IT director of the Jewish Home of San Francisco, a 900-employee nonprofit organization... he took a gamble with a beta tool for data center management, partly because the leading products were costly, lacking in overall integrated functionality and came with long implementation times... Navarro said the tool (AccelOps) has met his expectations, providing data center and IT service management capabilities cost-effectively and holistically... very responsive, providing great customer service and support and an overall excellent product."

Diagnosing IT Problems in Healthcare

InformationWeek: Marianne Kolbasuk McGee, September 29, 2009

"The ability to quickly trouble-shoot network and other IT infrastructure problems escalates as a top priority as healthcare providers replace paper patient records with electronic ones... we need to know where to respond when there's trouble with the IT infrastructure supporting JHSF's 900 employees... AccelOps alerts the JHSF's IT team to problems like a down network switch or unavailable router and provides analysis of what's being affected by the trouble... you can set up severity levels, business services for ranking of priorities for what trouble needs to be addressed most urgently... If there's a problem, it can be addressed with zero downtime."

More SaaS IT Service Management Options

InformationWeek: Andrew Conry-Murray, September 29, 2009

"The goal of service management is to help IT understand how individual hardware and software components interact in the context of an overall service, such as e-mail or firewalling. By understanding the dependencies among components of a service, IT can do several things: properly allocate resources around components that make up critical business systems, understand how changes to or outages of one or more components may affect a service, and respond appropriately when components go down... AccelOps' latest software release adds new features for network and data center service management, both for premises and SaaS deployments..."