AccelOps

Belgacom ICT

Akin Tatar, Data Center Manager

"As a leading global service provider, Belgacom must optimize resources and enhance services to extend our competitive advantage and best serve our enterprise customers. AccelOps' integrated monitoring platform was selected because of its integrated functional depth, usability, customization, implementation and scalability strengths over the other leading vendors we tested. With AccelOps, we can gain significant operational coverage and efficiency, shorten MTTR, increase results from our support resources, and be proactive to lower ticket volume - all of which positively impacts our operating costs and customer service." More...

Austin Radiological Association

Todd Thomas, Chief Information Officer

"We tried every product we could get our hands on... Now with AccelOps, everything about our environment is in that one single pane of glass - whether it's our virtualization, storage or classic systems and network management infrastructures. This really helps IT talk in a way that business understands. It's much better that they can say, "We have this problem with our digital imaging application" vs. "We're seeing processor spikes..." which doesn't mean anything to the business."   More...

California Casualty

Skip Moon, AVP of Network Development and Engineering at California Casualty

"AccelOps unified, service-oriented approach to data center monitoring gives us broader oversight and enables us to make operational decisions with greater clarity, efficiency and teamwork."   More...

AMERICAN SYSTEMS

Brian Neely, Chief Information Officer

"The use of disparate IT utilities can often result in piecemeal monitoring and a reactive organization," said Brian Neely, CIO of AMERICAN SYSTEMS. "AccelOps is not a simple monitoring-mashup or event search tool. The degree of automation and breadth of operational analytics and security controls are extensive -- truly enabling proactive, service-oriented management."  More...

Chicago State University

Ce Cole Dillon, Chief Information Officer

"We brought in five leading vendors to present their infrastructure monitoring platforms, and only AccelOps met CSU's needs for comprehensiveness, usability, implementation and value," said Ce Cole Dillon, chief information officer (CIO) at CSU. "AccelOps' integrated infrastructure monitoring approach met and exceeded our requirements, offering compelling advantages and versatility over alternatives."   More...

Deere-Hitachi Construction Machinery Corporation

Trent Steele, IT supervisor

"AccelOps offers us an integrated platform to proactively monitor our operations with greater speed, ease and results than with the combination of tools we use today," said Trent Steele, IT supervisor at Deere-Hitachi Construction Machinery Corporation. "AccelOps provides insight on every aspect of our virtual environment, network, applications and security to quickly track performance metrics and diagnose problems - delivering an astounding operational management gain over anything that we had before."   More...

Dionex

Eric Hoy, Manager of IT Global Network Services

"AccelOps provides greater SIEM functionality, versatility and efficiency compared to using multiple tools. Migrating from Cisco was easy as AccelOps is very automated and robust."

Jewish Home San Francisco

Richard Navarro, Director of IT

"AccelOps SaaS is quick to deploy, very intuitive and cost-effective. The infrastructure monitoring capabilities are more integrated versus alternatives," said Richard Navarro, director of IT at The Jewish Home of San Francisco. "Right away my team could monitor across functional domains, preempt issues and customize controls all through an easy web GUI."  More...

San Diego Unified Port District

Adolfo Segura, Director of IT

"AccelOps' datacenter visibility and service-level controls have proved to be superior in comparison to other platforms we’ve evaluated,” said Adolfo Segura, director of IT at the San Diego Unified Port District. “For IT management, AccelOps’ fast integration, depth of integrated functions and breadth of use across my organization are impressive. With AccelOps, our organization can respond more efficiently to support our business – which equates to uptime, better use of resources and driving down operational costs."   More...

Frost & Sullivan

Olga Yashkova, Lead Industry Analyst

"AccelOps' innovative approach to performance monitoring and datacenter management helps mid-tier organizations assure greater service reliability with substantive operational efficiency and cost benefit," notes Frost & Sullivan Lead Industry Analyst Olga Yashkova. "AccelOps distinguished itself among datacenter management vendors based on the ingenuity, automation, sophistication and value of integrating cross-IT functional domain monitoring, analysis and reporting."

Yankee Group

Phil Hochmuth, principal analyst

"Today's datacenter has transformed to take advantage of virtualization, on-demand capacity and always-on computing; so too must IT management processes and tools advance," said Agatha Poon, senior industry analyst at Yankee Group. "AccelOps is one of the few startups taking a holistic view in monitoring datacenter infrastructure and services across IT functional domains for physical and virtualized environments. Targeting mid-tier enterprises, AccelOps' integrated approach, as a virtual appliance or SaaS, is compelling to organizations opting for end-to-end visibility and service responsiveness." More...

IDC Research

Fred Broussard, industry research director

"Virtualization and cloud computing will require sophisticated and distributed infrastructure monitoring capabilities in order to maintain service levels and realize capacity benefits," said Fred Broussard, industry research director at IDC for PC, Device and IT Service Management Software. "Solutions like AccelOps that feature integration, cross-domain event correlation and automated analysis offers strong value for mid-tier enterprises seeking SaaS or virtual appliance solutions."

IDC report on: Worldwide System Management SaaS 2009–2013 Forecast and 2008 Vendor Shares: A First Look. Excerpt: AccelOps Inc. (formerly ProspectHills) emerged from stealth investor mode in March 2009 to position itself as an all-in-one IT service management solution provider that offers discovery, monitoring and reporting, CMDB, event correlation and analytics, performance, availability, security, and business service management delivered as a SaaS service targeted at midsize enterprises. MSP resale options are also available. The firm also offers the same functionality via a virtual software appliance. To obtain the full report, visit http://www.idc.com/getdoc.jsp?containerId=219627.
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Enterprise Management Associates

Dennis Drogseth, Research Vice President

“Mid-tier enterprises face similar IT service delivery challenges to larger enterprises, but they must contend with dramatically greater operational constraints. Yet, few IT management products are designed to deliver both the pragmatic effectiveness and the advanced service-oriented management capabilities that organizations are looking for,” said Dennis Drogseth, vice president at Enterprise Management Associates. “AccelOps has effectively converged component- and service-oriented IT management in a platform that offers enterprises significant value. With both on-premise and a cloud offering – AccelOps provides choice, flexibility and scale that should make it attractive to many organizations, all of which distinguishes AccelOps in the marketplace.”   More...

Redmonk Research

Michael Cote, Lead Industry Analyst

AccelOps provides a striking level of depth, breadth, and integration for IT management, offering automated business service management capabilities packaged right for mid-tier enterprises," said Michael Cote, lead industry analyst at Redmonk Research. "With delivery as a software appliance or a SaaS, AccelOps' subscription model is compelling.”   More...

Trac-Research

Bojan Simic, Industry Analyst

"AccelOps delivers a more integrated approach that gives the best of all worlds; comprehensive visibility into application performance through infrastructure layers (physical and VM) with the means to track and more effectively respond to problems and maintain services."

IDC Research, Europe

Patrik Bihammar, Research Manager, Infrastructure Software

"Organisations of all sizes are under pressure to reduce IT operational costs and improve efficiencies in terms of managing IT resources, services and service-levels," said Patrik Bihammar, research manager, infrastructure software, IDC Europe. "Effective management of physical, virtual and cloud-based IT resources is becoming a key challenge for many organizations and AccelOps provides an innovative solution to help customers address this challenge by providing metrics, visibility and automation capabilities across these diverse environments."

The Ogren Group

Eric Ogren, Principal Analyst

“Mid-tier IT organizations are largely unsatisfied with the ability of existing tools to deliver the higher level benefits of IT service management,” said Eric Ogren, principal analyst of The Ogren Group. “AccelOps' all-in-one approach yields a business-prioritized view of infrastructure details that propels mid-tier IT enterprises towards true service delivery.”  More...

THINKstrategies

Jeffry M. Kaplan, Managing Director of THINKstrategies

"Today's 'always-on' networks, dynamic virtual environments and diverse applications make data center management challenging," stated Jeffrey M. Kaplan, managing director of THINKstrategies. "AccelOps' Infrastructure Monitoring as a Service platform addresses these operational challenges in an integrated, proactive and service-oriented fashion with SaaS results and packaging that are attractive to mid-tier enterprises."   More...