Headlines
Network World's, Top 10 IT Startups, Frost's Product Innovation Award winner and CTR Editor's Choice.
AccelOps becomes SC Award Finalist and unveils CS MARS Competitive Upgrade Program.
We're growing! See current openings in Santa Clara & Shanghai, and read about our new China office.
AccelOps joins VMware Technology Alliance partner program, AMERICAN SYSTEMS selects AccelOps.
Register for the "SLA Marketing, Legalities and Monitoring for MSPs" webinar, hosted by the MSPAlliance.
All-in-One Data Center Monitoring
Assure service reliability through integrated data center monitoring, alerting, analysis and reporting. Leveraging a breakthrough architectural framework and dynamic Web 2.0 GUI, AccelOps provides end-to-end visibility across service, availability, performance, security and change management with unparalleled depth, breadth, value and results.
New Data Centers – New Monitoring Challenges.
Organizations depend on their data center IT infrastructure to deliver business critical services. Any glitch or downtime will directly impact business operations; and IT personnel are held accountable for managing corresponding network, systems and applications. More importantly, the IT organization is measured by how well they meet business requirements and keep mission-critical systems online with expected reliability. New technologies are implemented to expand capacity, such as web and mobile applications, virtualization (in all areas of storage, network and server), SOA, VOIP, email, wireless, security devices, and now public and private clouds. While the technologies bring tremendous value and effectiveness to the enterprise, at the same time, they introduce new data center monitoring challenges.
Operational Silo Inefficiencies
Adding to data center complexity and impacting IT responsiveness for large to mid-sized enterprises is the growth of operational silos, such as networks, systems, applications, help desk, etc. How to scale the management of the trees without ignoring the forest? IT departmentalization provides focus and helps scale IT controls, but it also contributes to inefficiency in terms of identifying threats, responding to problems, isolating root cause, and getting the network and systems back up and running in a timely and assured fashion.
These organizations use numerous tools across departments to provide different IT management functions. However, this approach makes it difficult to monitor and link various operational data quickly to understand how applications and infrastructure connect to deliver business services, and to quickly pinpoint problems and efficiently assess if the cause relates to performance, availability, security, or a change.
For example, which component is critical to which business services and what is the impact of an update to the performance or reliability of a service delivered to the actual end user or customer. Data Center monitoring requires a more holistic approach that can be of value to different members of the IT organization and the IT organization as a whole to alleviate operation silos inefficiencies and disparate toolsets.
New Way of Monitoring Data Centers
Evaluating and guaranteeing the availability of critical systems, monitoring different geographic and application environments, measuring data center operating norms and service-levels, and improving the bottom line of an enterprise is paramount – especially given the demand on IT to achieve more with less resources. An automated and more integrated data center monitoring solution increases infrastructure and service reliability, enhances IT operational efficiency and facilitates resource optimization.
The AccelOps Data Center Solution
The AccelOps all-in-one data center solution integrates data center and IT service monitoring functions offering advanced analytics, proactive alerting, flexible search and robust reporting capabilities. Employing unique and cutting-edge technology, the AccelOps solution provides end-to-end visibility across IT in terms of service, performance, availability, security, and change management.
The AccelOps solution not only pinpoints network and application problems, but also offers IT the intelligence to know in what domain an issue exists, how a problem with a specific component affects different IT services, and the impact that an issue or change has relative to IT service performance.
Web 2.0 Meets Next-Generation Data Center Monitoring
The AccelOps solution offers a dynamic and intuitive web interface for highly interactive and customizable dashboards, smart search options, data queries including trend graphs, and more than 500 built-in and extensible reports.
AccelOps seamlessly presents core features delivered through our exclusive use of Adobe Flex web interface providing anywhere, anytime access with the performance and usability experience of a desktop application – but without having to install one!
The user interface will work on all operating systems: Windows, Mac or Unix, and any standard web browser interface including: Explorer, Firefox, Safari and Opera with the Adobe Flash Player plug-in installed.
Enterprise-Class Data Center Monitoring Framework
By complementing or replacing existing, silo'd management tools with a fully integrated data center monitoring solution, AccelOps allows complete operational oversight from a service perspective.
AccelOps collects, manages and stores diverse operational data (network flows, configurations, events, logs and user activity) in an IT environment
in a scalable fashion, and analyzes the data in real-time and historically to yield end-to-end business service visibility and control for availability,
performance, security and change management.
AccelOps automates CMDB population and IT service definition processes by means of a fast, multi-faceted way to capture and categorize infrastructure asset configuration details while removing the cumbersome and time-consuming data collection effort across various organizational barriers. With this information, AccelOps presents a practical way to define IT services (the applications and supporting IT infrastructure that comprise a service) in order monitor a data center from an infrastructure and service perspective.
The AccelOps Advantage
AccelOps provides a single pane of glass into IT operations and services by leveraging a company's existing infrastructure and delivering the following integrated capabilities:
- 360 degree root-cause analysis to assess and resolve complex issues for service availability, performance, security, change, and compliance – with location and identity tracking
- Infrastructure discovery, trending and topology mapping which includes virtual systems
- Automated application-to-infrastructure business service mapping
- Change tracking, validation and audit, with dynamic CMDB
- Comprehensive event/log consolidation and cross-correlation spanning network, system, application, security, directory, access, identity, location, and physical sources
- Business service change detection, prioritization, resolution analysis, trending and impact
- Network behavior analysis, availability, performance, and security information management
- User activity monitoring; identity, class, location, access, login, wireless, and mobile device (PDA/iPhone)
- Directory service integration and vulnerability assessment integration
- Network inventory management: devices, systems, applications, with location information
- Optimized device coverage, real-time and historic correlation, n-tier dependency detection, search, analytics, and data repository
Expedite Your Root-Cause Analysis and Investigations
AccelOps doesn't just present the operator with alerts, charts and raw event data. Through intuitive drill-through operational and topology dashboards, AccelOps has the intelligence to convey to IT staff what service is affected, what infrastructure components and applications have issues enterprise-wide, whether the problem is related to availability, performance, security, or device/configuration changes, and what are the contributing factors. Situational analysis and investigations are facilitated by a google-like graphical query feature that streamlines iterative searches across real-time and historical, correlated raw events.
AccelOps readily puts comprehensive instrumentation, such as configurations, network flows, system activity, identity, primary and secondary login activity, locations, resource utilization, inventory status, changes, faults, incidents, raw event logs, policy violations, security posture and service levels, at the operator's fingertips.
Get the Facts about "Who, What, Where, How, Why, and When"
- Who: AD, AAA, & LDAP account data, including group information
- What: cross-correlated and raw event details
- Where: reporting IP and name of server, authentication sources and method, originating source IP and computer name, entry point to network, regardless of location; Local, VPN, Wireless, etc.
- How: remote desktop to application server, VNC to server, from VPN gateway
- Why: change, performance, security availability, anomaly
- When: actual event date and time
Business Service Management
Link your physical and virtual infrastructure to business and business services. AccelOps provides an automated, pragmatic and scalable means to define business services, associate application and infrastructure resources, understand dependencies, monitor key performance indicators, track SLA metrics and proactively monitor service delivery.
With a bottom-up approach to track the health of the business service, you have real-time, actionable business intelligence at your fingertips.
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Performance and Availability
AccelOps presents an integrated view into the health of your network, systems, applications, and virtualization environments. The solution not only monitors, trends and profiles performance and availability statistics, but also correlates configuration changes, system processes, capacity and security events for immediate insight into operational baselines, application performance, resource usage and anomalous activity.
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Security/Log Management (SIEM 2.0)
With an integrated, cross-correlated and prioritized view into your network, server, application and user logs, AccelOps simplifies the collection of information that impacts your business. Combining powerful analytics engine, automated CMDB and event consolidation, intelligent anomaly detection, innovative identity and location binding, robust search and reporting, and optimized data management - the solution redefines the next generation SIEM.
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CMDB and Change Management
AccelOps delivers a fully automated and comprehensive CMDB – discovering, intelligently grouping and maintaining a smart inventory of network assets, software and patches, users and directory objects directly from your infrastructure and trusted sources without requiring agents. Integrated change management, real-time status and service dependency relationships fortify asset management, compliance and problem resolution.
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Compliance Automation
AccelOps offers full log aggregation, real-time event correlation and online data retention with rules and reports mapped to leading management and compliance standards. By incorporating an automated CMDB to validate configuration integrity, statistical profiling to discover suspicious activities and true identity binding for complete access records, AccelOps automates audit and control processes.
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Visualization and Enterprise Search
Based on the automated discovery, user and location data, and service relationships, AccelOps generates up-to-date layers 3 and 2 network topology maps with interactive alerts, service overlays, filters and drill-through details. Users can easily analyze real-time and historic IT data using intuitive text-based or structured searches, and run, schedule or customize more than 500 reports against real-time or historic data.
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Identity Location Management
Using an innovative identity and location-to-event binding technology, AccelOps automatically associates IP addresses to machine names, MAC addresses, switch VLAN IDs, logged on user names and directory objects. Now full who and where details, including which network the user has connected to and by what method, are maintained as an action record irrespective of the use of shared credentials.
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