Key Features and Benefits

Quotes

"With AccelOps, we can gain significant operational coverage and efficiency, shorten MTTR, increase results from our support resources, and be proactive to lower ticket volume - all of which positively impacts our operating costs and customer service. "
"We tried every product we could get our hands on... Now with AccelOps, everything about our environment is in that one single pane of glass - whether it's our virtualization, storage or classic systems and network management infrastructures."
"AccelOps provides greater SIEM functionality, versatility and efficiency compared to using multiple tools. Migrating from Cisco was easy as AccelOps is very automated and robust."
"We found AccelOps to be an extremely powerful, stable and comprehensive monitoring and management tool that would benefit nearly any organization, particularly those with numerous network assets that are varied and widely dispersed."
"AccelOps' unified, service-oriented approach to data center monitoring gives us broader oversight and enables us to make operational decisions with greater clarity, efficiency and teamwork."
"We brought in five leading vendors to present their infrastructure monitoring platforms, and only AccelOps met CSU's needs for comprehensiveness, usability, implementation and value."
"AccelOps' degree of automation and breadth of operational analytics and security controls are extensive – truly enabling proactive, service-oriented management."
"AccelOps SaaS is quick to deploy, very intuitive and cost-effective."
"Top 10 IT Management Technology Start-ups To Watch in 2010"
"AccelOps provides insight on every aspect of our virtual environment, network, applications and security - delivering an astounding operational management gain."
"With AccelOps, we can understand what problems are occurring, what type of problems, where they exist and the impact on IT services."
"AccelOps helps us achieve more uptime, better use of resources and drives down operational costs."
"AccelOps distinguished itself among datacenter management vendors based on ingenuity, automation, sophistication and value..."
"AccelOps' converged component- and service-oriented IT management offers enterprises significant value."

Headlines

NEW AccelOps version delivers cross-correlated intelligence over dynamic VM and cloud service layers.

NEW: Deere-Hitachi and Chicago State University selects AccelOps over leading data center management vendors.

Network World's, Top 10 IT Startups, CTR Editor's Choice, Best of Saas, and Frost's Product Innovation Award winner

AccelOps an SC Award Finalist unveils CS MARS Competitive Upgrade Program.

Highlighted Features and Benefits

Feature	Benefit
All-in-One solution	Integrates CMDB, BSM, NBA, APM, SLA, SIM, IAM and event/log management functions to provide holistic infrastructure monitoring, alerting and reporting, as well as service-oriented management.
Integrated IT Service Management	Fully integrated approach overcomes cumbersome tool portfolio, shareware and legacy system deployment, implementation and maintenance expenditures, as well as operational data redundancy.
SaaS and Virtual Appliance Delivery	Flexible means to evaluate, deploy and scale -- with low TCO, nominal CapEx, pay per use and as needed capacity.
Auto-discovery and Dynamic Baseline	The solution auto-discovers the infrastructure and operational activity, as well as continuously tracks configurations, relationships, services and baselines. The result eases implementation, reduced ongoing maintenance, expedites service definition and keeps the system current.
Automated CMDB	Dynamically populates, maintains, trends and analyzes configuration, CI objects and service changes including virtual systems for incident response, root-cause analysis, compliance, consolidation insight, and service controls.
Application to Infrastructure Service Mapping	Expedites IT business service definition with maintained relationships, dependencies, monitored attributes and service levels.
Event / Log Consolidation and Cross-Correlation	Automated operational intelligence that identifies critical issues and provides immediate access to related event, problem and incident details.
360 Degree Root Cause Analysis	Puts comprehensive and relevant service and component level details readily at the operator's fingertips.
Business Service Management (BSM)	Accelerates controls and IT responsiveness to measure, meet and improve service quality and reliability.
Network Behavior Analysis (NBA)	Completely integrated system to monitor network resource consumption and anomalous activity translated into actionable measures and business terms.
Availability and Performance Management	Completely integrated system to monitor and trend system and application uptime, degradation, resource consumption and activity.
Application Performance Management	Combines process monitoring and end user performance monitoring via synthetic user transactions to identify application performance and response issues.
Virtualization Management	Cross-correlate VM and hardware layers with guest host and application layers to identify issues, pinpoint root-cause, as well as reconcile and optimize virtualized resources.
Security Information Event Management	Completely integrated system to filter, correlate, track and present pertinent security incidents to reduce noise, improve response and fortify compliance.
User Activity Control	Completely integrated system to monitor identity, primary and secondary logins and user transactions to reinforce acceptable use policy, address internal threats, and serve as a record of user action.
Directory Services Integration	Monitors, inherits and maintains current LDAP/AD object changes in CMDB which enhances auditing and access functions, as well as, search, dashboards, reports, metrics and analytics.
Interactive Network Visualization	Network layers 2 and 3 topology mapping with incident and business service overlays, filtering, and drill-through details to support collaboration and investigation
Customizable Dashboards, Reports, Analytics and Metrics	As the system is exposed to the infrastructure, built-in analytics populate incident, event, IT functional domain, device, performance, availability, security and service-level dashboards. Drill-through dashboards are customizable through pre-defined widgets and user-defined search. This accelerates time-to-value and enables immediate results across the organization.
Built-in Standards and Best Practices	Over 500 ready-to-go and customizable reports. Analytics, metrics and reports are mapped to standards and compliance best practices.
Rich Internet Application	Intuitive and dynamic dashboards, analytics, metrics and service management web GUI providing anytime, anywhere access and a desktop-like performance experience.
Powerful Analytics Engine	Layer-7 intelligent, high performance analytics engine supports built-in, extensible rule and rule profiles. GUI rule editor supports full Boolean Logic and over 340 cross-correlation attributes enabling an unlimited means to monitor and analyze pertinent operational data.
Real-time Profiling	Intelligent statistical profiling to baseline network utilization, system resource consumption, and user/service account activity for the early detection of anomalies, exceptions and insider threats as well as capacity and policy planning.
Enterprise Search	Real-time and historic search supporting Google-like free-form text search, structured search wizard, iterative filtering, saved search and search-to-report functions to streamline ad hoc investigations and report generation.
Case Management	Incident management and case workflow with automated trouble ticketing to coordinate and monitor incident response, investigations, assignments and activity status among AccelOps users.
Agent-less Integration	Common and vendor-specific integration protocols (SNMP, Syslog, network flow, WMI, MS-RPC, Cisco SDEE, Checkpoint LEA, JDBC, JMX, VMware VI-SDK, HTTPS, IMAP, IMAP over SSL, POP3, SSH, and Telnet) to enable rapid integration.
Broad, Agile Device Support	Supports popular device sources to ease implementation, and enables new and custom sources to be readily integrated without having to modify the base solution. See our supported device list.
Optimized Operational Data Repository	Allows for longer-term retention only limited by addressable storage and reduces storage capacity requirements. Achieve broader operational coverage, be more proactive and responsive, get results faster, and lower ops management costs. No DBA required.
Secure System	Confidence with hardened system, RBAC- enabled, multi-tenant, encrypted data transmission, and SAS70-2 audited physical security with regular 3rd party vulnerability testing (SaaS).