Headlines
Network World's, Top 10 IT Startups, Frost's Product Innovation Award winner and CTR Editor's Choice.
AccelOps becomes SC Award Finalist and unveils CS MARS Competitive Upgrade Program.
We're growing! See current openings in Santa Clara & Shanghai, and read about our new China office.
AccelOps joins VMware Technology Alliance partner program, AMERICAN SYSTEMS selects AccelOps.
Register for the "SLA Marketing, Legalities and Monitoring for MSPs" webinar, hosted by the MSPAlliance.
Explore. Try. Buy.
Select from available product demonstrations and datasheets, webcasts and podcasts, whitepapers and case studies, newsletters, research and other industry resources. Some items require a one-time online registration for access to all presented content.
Reports
EMA Report
Making IT Service Management Work for Mid-Tier Enterprises
In this extensive report by Enterprise Management Associates:
- Guidelines for successful IT service management adoption for the mid-tier
- IT Service Management implementation lessons learned from EMA research
- Available innovations and “Technical Checklist” for reference in planning ITSM deployment
- Evaluation of AccelOps datacenter and IT service management platform
- Insight from 3 AccelOps deployment case studies
Spire Security Research Report
SOC/NOC Convergence: an IT service management approach to security and network operations
This report will review SOC/NOC convergence trends, reasoning, challenges and implementation considerations. It will also examine how advancements in datacenter monitoring and security information management solutions, such as AccelOps, supports SOC/NOC convergence and service-oriented management.
Computerworld TechBriefing: IT Service Management
This ComputerWorld guide provides a quick read and insights on the most pressing issues, practices and considerations regarding IT service management. Each topic provides pertinent takeaways and an online reference to facilitate further examination. You'll also learn how advancing IT organizations from technology-based cost centers into service-oriented business enablers can yield greater support of business requirements, reduced risk and improved operational efficiencies even in the midst of budget cuts and added resource constraints. Enjoy with our compliments -- Sponsored by AccelOps, Inc.
Brochures
Case Studies
AMERICAN SYSTEMS Takes SIM High Ground with AccelOps
"AMERICAN SYSTEMS is all about being responsive, efficient and thorough when it comes to solving customer's needs. Our IT organization operates under these same principals. Having the majority of our business serving government clients, we needed to build-out our security management capacity. Since security is part of operations, we required broad event correlation, monitoring and instrumentation that could be easily implemented, customized and scaled," said Brian Neely, CIO/CTO of AMERICAN SYSTEMS. Download
Unified Port of San Diego Enjoys Smoother Datacenter Sailing with AccelOps
"We have a complex environment and staying ahead of issues with modest staff was becoming unwieldy. Attempting to assess all the operational data through separate IT management tools is no longer viable or useful. We needed something to tie things together - availability, performance, security and change management. When there is a problem, regardless of security, systems or networking - it affects our services which impacts our users," said Adolfo Segura, director of IT at the Unified San Diego Port District. Download
Webcasts
Service Level Agreements: Marketing, Legalities and Monitoring for Managed Service Providers
Charles Weaver, President and Co-Founder, The MSPAlliance
Julie Machal-Fulks, Partner at Scott & Scott LLP
Scott Gordon, Vice President at AccelOps
When: December 9, 2009
Duration: 60 minutes
Register for the Webcast
If you run a managed services practice you need to protect yourself. At the same time, you need an SLA that can be flexible enough to make your clients feel at ease with the choice they will make. This webinar will present SLA marketing practices, legal ins and outs, and monitoring technologies that can provide revenue opportunity while reducing risks and liabilities for the Managed Service Provider (MSP).
Hosted by the MSPAlliance, this webinar will be of interest to managed service providers, application service providers and Internet service providers, as the speakers examine:
- proven marketing techniques
- legal terms, constructs and considerations
- automating controls, monitoring and reporting for service-oriented oversight
The Audit-Ready Datacenter – Driving the Missteps, Blindspots, Pain and Resource Consumption Out of Compliance
Eric Ogrin, Principal Analyst, The Ogren Group
Scott Gordon, Vice President at AccelOps
When: November 19, 2009
Duration: 60 minutes
Register for the Webcast
This webinar will present trends, considerations, and guidance to support an audit-ready datacenter - examining compliance convergence and the tenets of the audit-ready datacenter, top datacenter control considerations, log management and SIM constraints, and enabling technologies that enhance CCM, control monitoring, security responsiveness and audit results.
Efficient Root-cause Analysis in the Face of Datacenter Complexity
Michael Cote, Lead Analyst at Redmonk Research
Scott Gordon, Vice President at AccelOps
When: Prior recording
Duration: 60 minutes
Register for the Webcast
This webinar will present real-world challenges, proven approaches and technologies that can automate root-cause analysis, expedite incident response and improve IT service reliability - examining virtualization, tiered applications and hybrid cloud issues.
The Fast Path to IT Service Management for Mid-Tier Enterprises:
Beyond the Myths for What Really Works
Dennis Drogseth, VP and Lead Analyst at Enterprise Management Associates
Scott Gordon, Vice president at AccelOps
When: Recorded, Q3-2009
Duration: 60 minutes
Register for the webcast
This webinar will provide a pragmatic approach with clear takeaways on IT service management from a mid-tier enterprise perspective – relaying best practices and reviewing supporting technologies with a keen eye for the straightest path to service reliability, operational efficiency and effective ROI.
The Future of SIM and Log Management – Becoming a Part of the Mainstream, IT Operations and Service Delivery
Pete Lindstrom, Lead Analyst at Spire Security
Scott Gordon, Vice president at AccelOps
When: Prior recording
Duration: 60 minutes>
Register for the Webcast
This webinar will examine SOC/NOC convergence, the opportunity for the infosec professional, and the state of security information management and logging technology to manage business risks and enhance service reliability.
Podcasts
Talking about IT Service Management Is One Thing, Service Delivery Is Everything
Priscilla Tate, Director of the IT Technology Forum
Imin Lee, AccelOps CEO and Co-Founder
When: Prior Recording
Duration: 30 Minutes
Join Priscilla Tate of TechForumLive! and Imin Lee, AccelOps CEO, as they discuss IT service management myths, considerations and opportunities, as well as the level of innovation and value AccelOps brings to mid-tier enterprises.
IT Service Management – Blindspots, Benefits and Basics
Scott Gordon, Vice President at AccelOps
When: Prior recording
Duration: 12 Minutes
IT organizations need to improve service reliability and operational efficiency. This brief podcast reviews the key challenges, reveals the gaps and conveys the upside of IT service management, as well as presents tool considerations and the AccelOps approach.
Research
Ogren Report (requires registration)
This special report explores:
- Survey findings of North American IT executives, datacenter managers and staff
- The rationale behind IT Service Management / Business Service Management
- The use of multiple tools to support IT service reliability and improvement
- Pragmatic operational requirements and functional requisites for core IT service capabilities
- An overview of AccelOps; its design principals and application to realize IT service management benefits
Reviews
Computer Technology Review
AccelOps v1.5 - Integrated Monitoring That Cuts through Datacenter Complexity
Mark Brownstein, Former Technology Editor at Network World, Network Magazine and CTR
January 6, 2010
"AccelOps provides a level of integration and resulting correlated data that would be difficult to obtain using other management tools," said Mark Brownstein of Computer Technology Review. "It's a whole lot more efficient to identify, collaborate on and investigate a problem in AccelOps than it is to pore over long lists of events or other types of reports that may be provided by other products."
Redmonk Research
AccelOps All-in-One IT Management
Michael Cote, Lead Industry Analyst
July 13, 2009
"a pretty compelling suite of IT Management functionality across monitoring (performance, application, server, configuration, networking, and security), a pragmatic CMDB, reporting, and a “hidden gem,” so to speak, in the analytics they offer on-top of everything else."
Demonstration
Sign Up for Demonstration of AccelOps (requires registration)
See how AccelOps can accelerate operational visibility, oversight, efficiency and business service management enterprise-wide. Register to attend this live demonstration to see AccelOps in action, explore key features, determine the many applications and get immediate answers to your questions. Seats are limited.
Newsletter
Videos
Video Presentation
Grab a cup of coffee, sit back and watch a 5-minute animated overview of the AccelOps value proposition.
Awards
Network World
Top 10 IT Management Technology Start-ups To Watch in 2010
IT management newcomers tackle problems posed by cloud computing, virtualization and advanced applications in ways industry veterans haven't yet... for instance, companies like AccelOps... offer their management SaaS, which enables IT managers to reap the benefits of sophisticated management software without having to invest the time in installation and maintenance of the applications... IT managers want management software in more easily digestible formats is no surprise to industry watchers... AccelOps plan to cash in on this need for higher IT automation in advanced computing environments... Read the story, See the posting
Frost & Sullivan Research
2009 Network Performance Monitoring and Datacenter Management Product Innovation Award
The award is presented to the company that has demonstrated technological superiority, functional innovation and differentiation within their industry that results in increased customer value and market potential. AccelOps was chosen from a category comprised of 22 companies that were reviewed... comprised of industry and category analysis, strategic vendor assessment, product appraisal and customer interviews. Read the Report
Secure Computing Magazine
Finalist in the Excellence Award Category as Best Rookie Startup of the Year
"AccelOps is recognized by Secure Computing Magazine in their SC Awards, Excellence Award category as Best Rookie Startup of the Year. A distinguished panel of
award judges selected AccelOps as a finalist among companies with superior security products that help customers tackle today's pressing security challenges."
Read more
Network Products Guide
AccelOps Named 2010 Hot Company Finalist by Network Products Guide
"Selected from a global industry analysis of information technology vendors, AccelOps advanced to the finalists stage based on the '4Ps' selection
criteria – namely Products, People, Performance, and Potential."
Read more